Terms of service

SELLER

Martin Edwards trading as Clipbooth 31 William Street, Leamington Spa, CV32 4HJ, United Kingdom hello@clipbooth.co.uk

PACKAGE AND PRICE

£99.99 total, one-off, for one event with 100 GB storage, three-photo strips, video messages up to 30 seconds, custom event messages, guest link, QR sign and private organiser gallery with downloads. No subscription, physical equipment or printed sign. The service and contract are in English. Bookers must be 18 or over.

BOOKING AND ACCESS

Check your name, event date and email before paying by card through Stripe. A booking is accepted when payment is confirmed and the booth is activated. Register or log in with your checkout email and verify it to access your booth. Contact us promptly about incorrect details. A compatible modern browser, camera and internet connection are needed; try the free demo on your device first. Video also needs microphone permission. Uploads stop when storage is full, and individual files have a 35 MB limit.

DURATION AND DELETION

Organiser customisation and preview start after payment confirmation. Guest capture and uploads are available only on the event date and the following day, from midnight at the start of the event date until midnight after the following day in Europe/London time (GMT/BST). Organiser gallery viewing and download access ends 30 days after the event at the exact UK time shown in your confirmation and dashboard. This closes gallery viewing and downloads; guest uploads close earlier as stated above. Download and check your own copies before that time. No permanent archive, extension or recovery is promised. New paid-booth files are scheduled for removal by Cloudflare at the next UTC midnight after access expires, normally removed within a further 24 hours; provider delays may take longer. You cannot access them during this removal period. Minimal account, booking and financial records have separate retention periods described in the privacy policy. Downloaded copies held by organisers are outside Clipbooth’s control.

YOUR CONTENT

You keep the rights you hold in your content and allow us to store, process and deliver it to provide the booth. We do not gain permission to use private submissions in advertising. Only share content you are entitled to share, make sure people shown are happy to participate, and supervise children. Do not upload unlawful or abusive material, infringe others’ rights or misuse the service. Keep organiser account access private. Anyone with the guest link can submit; organisers decide how downloaded copies are used. Business organisers should contact us before booking where additional data-processing arrangements are needed.

CANCELLATION FOR CONSUMERS

You can cancel without giving a reason within 14 days after the day the contract is made. Email or write to the seller above before that period ends. Include your booking email and event name. You may use the optional form below but do not have to. We provide a full refund for a consumer cancellation within this period, including where you have requested immediate activation. Creating, verifying or customising an account does not waive this right. Refunds are made within 14 days of your cancellation notice by the original payment method unless you expressly agree otherwise, without a refund fee. Cancellation ends the service; download any memories you need before requesting closure. After this period, contact us about changed plans. A change-of-mind refund is not automatic; we will consider your request and explain the outcome. Any cancellation charge must be lawful and fair. Business purchases may have different statutory rights.

OPTIONAL CANCELLATION FORM

To: Martin Edwards trading as Clipbooth, 31 William Street, Leamington Spa, CV32 4HJ, United Kingdom; hello@clipbooth.co.uk I give notice that I wish to cancel my contract for the following Clipbooth service: Event name / reference: Ordered on: Customer name: Booking email: Customer address: Date: Signature (only if on paper):

PROBLEMS AND YOUR RIGHTS

We will provide the service with reasonable care and skill. Tell us promptly about faults with your booking details, what happened and when. We will investigate and provide the remedy required by law, which may include fixing the service or an appropriate price reduction or refund. Statutory rights are not limited by the cooling-off period or these terms. Nothing excludes liability that cannot legally be excluded, including fraud or death or personal injury caused by negligence. We may reasonably restrict access for maintenance, security, abuse or legal requirements. We will explain effects on your booking where possible. If we cannot provide a paid service, your right to the appropriate remedy remains.

TERMS AND CONTACT

This version applies to your booking; later website changes do not retrospectively remove your rights. English law applies without taking away mandatory consumer protections or home-jurisdiction court rights elsewhere in the UK. For questions, complaints, cancellations or privacy requests use hello@clipbooth.co.uk or the postal address above. Privacy: https://clipbooth.co.uk/privacy Storage: https://clipbooth.co.uk/storage-and-expiry

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